Livebet's Terms & Conditions – What You Need to Know, in Plain English

1 Acceptance of Terms

By using the Livebet website or app, you are deemed to have automatically accepted these Terms & Conditions. Please read this page carefully before accessing the platform.

These terms and conditions constitute a legal agreement between you and Livebet. If you do not agree with any of the terms, please refrain from using the platform.

These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy between the two, the English version shall prevail.

2 Account Registration & Verification

To open an account with Livebet, you must register with accurate and complete information. Accounts created with false or incomplete details may be suspended or closed.

Registration Eligibility

• You must be at least 18 years of age.
• Citizens of countries where online betting is prohibited by law are not permitted to register an account.
• Each person may hold only one account.
• Registering an account under someone else's identity is strictly prohibited.

KYC Verification

Before processing a withdrawal, Livebet will verify your identity. You may be required to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Mobile banking account screenshot (for verification purposes)

Account Security

Keeping your account password confidential is your responsibility. Never share your password with anyone. If you suspect unauthorized access to your account, contact Livebet customer support immediately.

3 Betting Rules

Know these rules before placing bets on Livebet. Non-compliance may result in bet cancellation or account suspension.

Bet Limits

• The minimum stake per bet can be found on the respective event page.
• Maximum bet limits may vary depending on the event, market, and account.
• Livebet reserves the right to modify bet limits at any time.

Bet Acceptance & Rejection

A confirmation message will be displayed once your bet is successfully placed. If no confirmation is received, the bet should be considered unaccepted. Livebet is not liable for bets that fail to reach us due to technical issues or loss of connectivity.

Live Betting Special Rules

Odds in live betting change in real time. The odds displayed when placing a bet may differ from those at the time of processing. If the "Accept Any Odds" setting is enabled on Livebet, your bet will be settled at the updated odds.

Bet Cancellation Scenarios

• If incorrect odds are published (obvious typographical errors or system faults)
• If an Event Is Cancelled or Abandoned
• If evidence of match fixing or fraud is found
• If a technical error results in an incorrect outcome being displayed

4 Deposits & Withdrawals

Livebet supports Mobile Pay, Nagad, Rocket, and other major mobile banking services in Bangladesh, as well as bank transfers.

Deposit Rules

• Minimum deposit amount is ৳500 (may vary depending on the payment method).
• Deposits are generally instant. For failed transactions, please contact your bank or mobile banking provider.
• Third-party deposits are not permitted. All transactions must be made from your own account.

Withdrawal Rules

• Minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals will be on hold until KYC verification is complete.

Anti-Money Laundering Policy

Livebet complies with international Anti-Money Laundering (AML) policies. Suspicious transactions will be subject to additional verification and reported to the relevant authorities if necessary.

5 Bonuses & Promotions

Livebet regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are detailed on the respective offer page.

Welcome Bonus

New users will receive a bonus on their first deposit. If a promo code is required at registration, it must be entered to qualify. Wagering requirements must be completed before any bonus funds can be withdrawn.

General Bonus Terms

• Bonus funds and real funds are accounted for separately.
• A wagering requirement of typically 10–30x must be met before bonus funds can be withdrawn (specified individually for each offer).
• Wager calculations generally count bets with odds of 1.5 or higher.
• The claim period for bonuses is generally 7–30 days.
• Bonuses cannot be combined — only one bonus can be active at a time, unless otherwise specified.

Bonus Abuse

If unusual betting patterns are detected in connection with bonus abuse, or if bonuses are claimed across multiple accounts, Livebet reserves the right to void the bonus and suspend the account.

6 Responsible Gaming

Livebet believes betting is entertainment – not a harmful habit. We are committed to the well-being of our users.

Available Responsible Gaming Tools

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Bet Limits: Set a maximum stake amount per bet.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Take an extended break from betting.
• Reality Check: Receive periodic alerts on how much time and money you've spent.

To activate these features Responsible Play Visit the page or contact customer support.

7 Privacy & Data Use

Protecting your personal data is a core commitment at Livebet. We collect, store, and use your information solely for the purpose of providing our services.

What Information We Collect

• Personal information provided at registration (name, email address, phone number)
• KYC Verification Documents
• Transaction History
• Platform usage data (login times, device information)

Purpose of Data Use

• Managing Your Account & Keeping It Secure
• Payment Processing & Fraud Prevention
• Meeting Legal Obligations
• Providing Customer Support
• Sending relevant offers and promotions (if you have given your consent)

For more details, visit our Privacy Policy Read the page.

8 Account Suspension & Closure

Livebet reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If an account was registered using false or misleading information.
• Operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• If there is evidence of involvement in match fixing or fraud.
• Using an account while being a minor.
• If the account is accessed from a country subject to legal restrictions.

Account Closure by User

You can close your account at any time by contacting customer support. If you have a remaining balance, please complete a withdrawal before closing your account.

9 Policy on Changes to Terms

Livebet reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified via email or in-app notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

10 Contact & Complaints

If you have any questions or complaints regarding these terms and conditions, please get in touch with us. We typically respond within 24–48 hours.

• Email: support@livebet-baji.com
• Live Chat: Click the chat button on the website or app
• Time: 7 days a week, 24 hours a day

To submit a formal complaint, please write to us in detail via email. We take every complaint seriously and do our best to resolve it as quickly as possible.