Privacy & Security

Livebet's Privacy Policy – Your Data, Your Rights

When you use Livebet, we collect certain information — solely to provide you with a better experience. This page clearly explains what data we collect, why we collect it, where it is stored, and what your rights are.

Last Updated: January 2026

Our commitments at a glance

Your data is never sold to third parties
Secured with 256-bit SSL Encryption
You can request deletion of your data at any time
Only necessary information is collected
Option to unsubscribe from marketing emails
Adherence to international data protection standards

How We Protect Your Privacy

Our key measures for data protection

SSL Encryption Protection
All data transmissions on livebet are secured with 256-bit SSL encryption, making it virtually impossible for third parties to intercept or steal your information.
Secure Data Storage
Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted to ensure there are no vulnerabilities.
Remains in your control
You can view, correct, or request deletion of your data at any time. You also have the option to opt out of marketing communications.
Data is never sold
We never sell your personal data to third parties. Only the minimum necessary information is shared with partners required to deliver our services.
Cookie Management
We use cookies to improve our services. You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Compliance with International Standards
Livebet complies with international data protection standards. Our Privacy Policy is reviewed and updated regularly to reflect changes in applicable laws.
Table of Contents

Introduction

Livebet (livebet-baji.com) takes your privacy seriously. We believe every user should have full control over their own data. This Privacy Policy clearly outlines what information we collect, why we collect it, how we keep it secure, and what rights you have.

This policy applies to the Livebet website, mobile app, and all related services. By using our platform, you are considered to have accepted this Privacy Policy.

Please note: This Privacy Policy is part of our Terms & ConditionsRead both together for the complete picture.

What information is collected

We collect two types of information – what you provide directly, and what is collected automatically while you use the platform.

Information you provide

Data Type When it is collected Requirements
Full name At the time of registration Mandatory
Email address At the time of registration Mandatory
Mobile Number Registration / Verification Mandatory
Date of birth At the time of registration Mandatory (age verification)
Address KYC Verification For withdrawals
ID document details (NID/Passport) KYC Verification For withdrawals
Payment account details Deposit/Withdrawal Mandatory

Automatically collected information

  • Device information: Device type, operating system, browser version
  • Log data: Login time, IP address, session duration
  • Usage Data: Pages visited, time spent, and bets placed
  • Cookie Data: Preference settings, login status, language preference
  • Location data: Approximate location based on IP address only (not precise GPS)

Why this information is collected

We only collect information for specific purposes, each of which is explained in detail below.

Service Delivery & Operations

Your information is required to create and manage your account, provide betting services, process payments, and pay out winnings. Without this information, we are unable to offer you these services.

Security & Fraud Prevention

We monitor transactions and login activity to protect your account and prevent fraud, money laundering, and other illegal activities.

Legal obligation

Certain data must be retained by law for age verification, Anti-Money Laundering (AML) compliance, and adherence to regulatory requirements.

Service improvement & personalization

We analyze your usage patterns to improve the platform and show you relevant offers based on your preferences. If you'd prefer we not use your data for this purpose, please let us know.

Contact & Support

Your email address and phone number are used for account notifications, security alerts, transaction confirmations, and customer support.

Who Your Data Is Shared With

Livebet does not sell your personal data. However, limited information may be shared with trusted third parties as necessary to operate our services.

Payment provider

Payment information is shared with mobile banking and payment gateway providers as needed to process deposits and withdrawals. These providers operate under their own privacy policies.

KYC Verification Service

Trusted third-party KYC services may be used for identity verification. This information is used solely for verification purposes.

Legal authorities

Information may be shared with government or regulatory authorities under court order or legal obligation. In such cases, livebet discloses only the minimum information required.

Our commitment: Before sharing any information with third parties, we ensure they comply with international data protection standards.

Data Protection Measures

Livebet uses both technical and administrative measures to keep your data secure.

Technical security

  • 256-bit SSL/TLS encryption – applied to all data transfers
  • Encrypted Database – sensitive information is stored in an encrypted format
  • Two-factor authentication (2FA) available
  • Regular security penetration testing
  • Automated suspicious activity detection system

Administrative Safeguards

  • Staff data protection training
  • Access to data on a need-to-know basis
  • Regular internal security audits
  • Rapid response plan for data breach incidents

100% security on the internet cannot be guaranteed, but we use industry-leading protection measures and keep them regularly updated.

Cookie Policy

Cookies are small text files stored in your browser. Livebet uses cookies for a variety of purposes.

Cookie type

Cookie type Purpose Duration
Essential Cookies Login status, session management Cleared at end of session
Functional cookies Remembering language preferences and settings 1 year
Analytics cookies Site usage statistics 2 years
Marketing cookies Showing relevant advertisements 30 days

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging into the site.

How Long Your Data Is Retained

We only retain your data for as long as necessary, though certain information may be kept for a legally required period.

  • Account information: Up to 5 years after account closure (in accordance with AML regulations)
  • Transaction records: 7 years (as required by financial regulations)
  • KYC documents: 5 years after account closure
  • Log files & device information: Up to 12 months
  • Marketing preferences: Until opt-out or account closure

Where data is no longer required beyond legal obligations, we securely delete or anonymize it.

Your Rights

You have certain fundamental rights regarding your personal data. Knowing them means you can use them whenever needed.

Right to access your data
You can request to know what personal information we hold about you.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data beyond what is legally required to be retained.
Right to restrict processing
You can request that your data be restricted to specific purposes only.
Right to Object
You may object to your data being used for marketing purposes.
Right to data portability
You may request a copy of your data in a portable format.

To exercise these rights, support@livebet-baji.comto reach us by email. We aim to respond within 30 days.

Protection of Minors

Livebet is for users aged 18 and above only. We do not knowingly collect personal information from minors.

If a minor is found to have registered on our platform, the account will be closed and all collected data deleted as soon as we are notified. If parents have any concerns, support@livebet-baji.comto get in touch.

We use date of birth and KYC documents collected during registration to verify age. Any suspicious accounts are investigated.

Policy Changes

Livebet may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through an in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. You can check the "Last Updated" date at the top of the page to see whether the policy has changed.

Check back on this page regularly. We always aim to keep you informed with the latest updates.

Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our Data Protection Team is always ready to assist.

  • Email: support@livebet-baji.com
  • Live Chat: Via the chat button on the website or app
  • Support hours: 7 days a week, 24 hours a day

For complaints, please describe the issue in detail via email. We typically respond within 30 business days.

For more information, visit: Terms & Conditions | Responsible Gaming | FAQ

Play safe, enjoy with peace of mind

Your data is safe and your payments are secure at Livebet. Register now and enjoy the best betting experience in Bangladesh.

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